Caillie's Candids LLC ("Caillie's Candids," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or booking photography services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website, submitting an inquiry, or providing information to Caillie's Candids, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• First and last name
• Email address
• Phone number
• Mailing address, when necessary
• Information about your pet, including name, species, breed, age, temperament, and other information you choose to provide
• Preferred photography session, date, and location
• Information provided through our contact or inquiry forms
• Information contained in messages or other communications you send to us
• Information necessary to provide photography services and manage your client relationship
• Information related to payments and transactions
• Photographs or other materials you voluntarily provide to us

We do not intentionally request or collect sensitive personal information that is unnecessary to provide our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website host, analytics providers, or other technology used on the website. Depending on the services enabled on the website, this may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Date and time of visits
• Referring website
• Website interactions
• Cookies and similar technologies

The specific information collected depends on the features and third-party services used on our website.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and questions
• Communicate with you about photography services
• Schedule and manage photography sessions
• Determine appropriate session locations and arrangements
• Provide photography services
• Process and manage payments
• Deliver photographs and galleries
• Provide customer support
• Maintain client and business records
• Send administrative communications regarding your session
• Improve our website and services
• Understand website traffic and usage when analytics tools are enabled
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal obligations
• Protect our rights, property, and safety
• Send promotional or marketing communications when permitted and when you have appropriately requested or consented to receive them

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing additional notice when required by applicable law.

3. Photography and Images

Caillie's Candids is a photography business. Photographs created during a session may contain identifiable individuals, pets, homes, vehicles, or other potentially identifying details.

Your photography services agreement will govern copyright ownership, licensing, and any permission granted to Caillie's Candids to use photographs for portfolio, website, social media, advertising, or other promotional purposes.

Unless you have granted permission through an applicable agreement or release, Caillie's Candids will not knowingly use identifiable photographs of you for promotional purposes.

Photographs of pets may be used in accordance with the terms of your photography contract and any applicable image-use permission you provide.

4. How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to operate Caillie's Candids and provide requested services, including with:

• Website hosting providers
• Online booking or scheduling providers
• Payment processors
• Contract and electronic-signature providers
• Online gallery and photo-delivery providers
• Cloud storage providers
• Email providers
• Accounting or bookkeeping services
• Website analytics providers
• Other service providers that help us operate our business

These providers may process information on our behalf in connection with the services they provide.

We may also disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of Caillie's Candids, our clients, or others
• Investigate suspected fraud, abuse, or unauthorized activity
• Enforce our agreements or policies
• Respond to an emergency

5. Payment Information

When you make a payment for photography services, payment information may be processed by a third-party payment processor.

Caillie's Candids does not intentionally store complete payment-card numbers or security codes on its own website or systems.

Payment processors may collect and process payment information according to their own privacy policies and terms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

• Make the website function properly
• Remember certain preferences
• Understand website traffic and usage
• Improve website functionality
• Measure the effectiveness of marketing or advertising, where applicable

Some cookies may be placed by third-party services that provide functionality or analytics for our website.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including social-media platforms, payment providers, booking platforms, photography galleries, or other websites.

Caillie's Candids does not control the privacy practices of third-party websites.

When you visit or interact with a third-party website, that website's privacy policy and terms may apply. We encourage you to review the privacy policies of third-party services before providing them with personal information.

8. Marketing Communications

If you voluntarily sign up to receive promotional emails or other marketing communications from Caillie's Candids, we may use the information you provide to send communications about:

• Photography sessions
• Promotions
• Mini sessions
• Availability
• Business updates
• Photography-related announcements
• Other Caillie's Candids services or offerings

You may unsubscribe from promotional emails at any time by using the unsubscribe mechanism provided in the email or by contacting us directly.

A request to unsubscribe from marketing communications will not prevent us from sending necessary transactional or administrative communications related to an existing inquiry, booking, payment, contract, or photography session.

Caillie's Candids does not require you to agree to receive promotional communications as a condition of purchasing photography services.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide and document photography services
• Maintain business and financial records
• Fulfill contractual obligations
• Resolve disputes
• Enforce agreements
• Comply with legal, tax, accounting, or other applicable requirements

The amount of time information is retained may vary depending on the type of information and why it was collected.

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our business practices and applicable law.

10. Information Security

Caillie's Candids takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through website forms, email, or other unsecured communications.

11. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.

12. Your Privacy Choices

Depending on applicable law, you may have rights or choices concerning your personal information.

You may contact us to:

• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Ask questions about how your information is used
• Withdraw consent where processing is based on consent
• Opt out of promotional communications

Some information may need to be retained when required by law or when reasonably necessary to complete a transaction, maintain business records, resolve disputes, or otherwise fulfill legitimate business or legal purposes.

To make a privacy-related request, contact us using the information provided below.

13. Ohio Privacy Rights

Caillie's Candids is based in Ohio and seeks to comply with applicable Ohio privacy and data-security requirements.

Privacy rights and obligations may vary depending on the nature of the information collected, how it is used, and applicable law.

If additional privacy rights become applicable to Caillie's Candids based on changes in applicable law, the nature of our business, or the services we provide, we will update this Privacy Policy as appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, services, or applicable legal requirements.

When we make changes, we will update the "Effective Date" at the beginning of this Privacy Policy.

We encourage you to periodically review this page to remain informed about how Caillie's Candids handles personal information.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the personal information we maintain about you, please contact:

Caillie's Candids LLC
Columbus, Ohio
Email: cailliebarnett@cailliescandids.com